LARKWOVEN™ · SHIPPING POLICY
Shipping Policy
Clear information about order processing, shipping estimates, tracking, delivery issues, and address accuracy.
This policy applies to Larkwoven™ orders placed through the online store.
SECTION 01
Order processing
Orders are normally processed within 2–4 business days after payment is accepted. Processing time is separate from carrier transit time and may be extended during holidays, high-volume periods, weather disruptions, inventory review, or additional payment and fraud-prevention checks.
SECTION 02
Shipping charges and delivery estimates
Applicable shipping charges, available delivery methods, and any estimated delivery information are displayed during checkout when available. Estimates are not guaranteed delivery dates and can change due to carrier operations, customs, weather, or other events outside our reasonable control.
SECTION 03
Tracking information
Once an order has been dispatched and tracking is available, tracking information is normally sent to the email address provided at checkout. Please allow time for carrier scans to begin updating after dispatch.
SECTION 04
Address accuracy
Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs correction. We cannot guarantee changes after an order has entered processing or been handed to a carrier.
SECTION 05
Delivered but not received
If tracking shows delivered but you cannot locate the package, check the delivery area, household members, neighbors, building staff, and carrier notices. Contact the carrier when appropriate, then contact us with your order number and tracking information if further assistance is needed.
SECTION 06
Damaged, incorrect, or incomplete delivery
Contact us promptly if a package or item arrives damaged, incorrect, or incomplete. Include the order number, a description of the issue, relevant photos or video, and photos of the shipping label or exterior package where applicable.
Need help?
Contact Larkwoven™ Customer Support
For questions about this policy or an existing order, contact our support team using the plain-text contact information below. Do not send returns to the registered business address unless customer support has issued return instructions.